Key Features
- 360 degree view of Customer information including Embossing detail, Billed, Unbilled, Other Cards, Delinquency , Swap Card, Notepad details etc.,
- Flexible option to interface with Call Center and Channels like IVR
- Most frequently asked information available on a single screen
- Transaction options allow the users to initiate request for
- Add-on Card
- Address change
- Alerts
- PIN request
- Card Closure
- Card Activation
- Notepad Entry
- Segment Block/Unblock
- Limit Increase
- Card Swap
- Card Reissue
- Re-negotiation
Strategic & smart loyalty schemes influencing top-line growth
24X7 customer service enabled across channel
- Internet
- Branch
- Mobile
- IVR