Sales and Sevice Enabling Smaller, smarter & active branches
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Key Product Features:
Boosting the frontline operational efficiency – Apps providing easy access to an existing knowledge base, apps to measure key staff metrics
Four basic types of apps – viz. Information, Analytics, Decision or Transaction (the IADT model) with hooks to integrate with existing systems
Role based canvases – Provide the ability to map users to multiple roles, each of which would have canvases, which in turn would contain the apps that the users are entitled to
Empowering users to create their own canvases, in addition to the pre-defined canvases
Common Front End – Breakdown silos by aggregating information from various existing systems onto a single portal in the form of different apps and then linking the apps so that transactions can be quickly carried out
Intuitive, menu-less user-interface enabling faster user-adoption with little or no training effort
Universal Banker: Allowing employees to perform multiple roles using a ‘single platform’ by grouping apps into workspaces and enabling access to multiple workspaces from a ‘single platform’
Improved customer service through ‘single window’ servicing.
Cross functional utilization of employees.
Better employee productivity.
Unique ‘user experience’ derived through ‘single window’ view.