Customer Communication
- A standalone system that can generate Multi
lingual Customer Communication (letters, advice)
as per preconfigured templates
Key
Product Features:
Multi Lingual Support
Support Marketing Message, generic
and non generic letters
Ability to add banks specific logo1s,
images
Supports user friendly Template maintenance
with Editing features as that of a Word
Processor with following features Header
and Footer ,fonts variations
Preview option for printing and Duplicate
copy text in the output
Batch Printing Option available
Can interface with any other systems
and peripherals
Timely and auto advice generation to
customers prevents legal disputes
Facilitate creation of templates through
comfortable GUI screens
Grouping of Communication for effective
dispatching
Ensures
that messages are relevant and communicate
consistently across all contact points in
real time
"With
increasing number of communication channels,
Intellect™ customer communication facilitates
Banks to provide information that is tailored
to the needs and concerns of different types
of customers"
K07.00
Has been in use
in more than 15 countries of different
languages
