IT Enterprise Managed Services (ITEMS) Centre of Excellence (CoE) offers datacenter hosting and management services, consolidation and virtualization of servers and data centers and the related engineering support for monitoring of systems and operations.

In the decade long presence of managed services, ITEMS practice has developed strong technical and domain expertise in the following areas of Enterprise Managed Services:

• End-to-end Infrastructure Management Services
• Professional services for planning and building infrastructures (covering assessment, design and implementation, migration and IT process consulting)
• Remote managed services for running infrastructure (covering monitoring, management, operations and service desk)
• Security services for protecting infrastructure (covering implementation, application vulnerability and identity management)

Key Differentiators

• Greater RoI and early breakeven on IT infrastructure related expenditure
• Strong domain expertise with a pool of certified professionals, expertise in the state of data center tools and homegrown tools
• Rich and varied experience in managed services across various industries
• Full lifecycle services on various support models to suite customers unique business needs