Card Customer Service | Retail Banking Solution | Polaris Financial Technology Limited

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card Customer Service - Enriching business through
effective customer service


	Key Product Feature
	360 degree view of Customerinformation including Embossing detail, Billed, Unbilled, Other Cards, Delinquency , Swap Card, Notepad details etc., Flexible option to interface with Call Center and Channels like IVR Most frequently asked information available on a single screen Transaction options allow the users to initiate request forAddon Card, Address change, Alerts, PIN request, Card closure, Card activation, Notepad Entry, Segment Block/Unblock, Limit Increase, Card Swap, Card Reissue and Re-negotiation etc.,
	Attaining superior levels of customer service through single view relationship management

	(G03.08)

24X7 customer service enabled across
channel
Branch
IVR
KIOSK
Mobile
Internet