Rama is Cheif Operating Officer – Polaris Consulting & Servics Ltd, and is a key member of the leadership team. She has diverse and rich experience spanning Software development, Project management, Quality Assurance, Business Process Consulting and implementation, People and Performance Management across the world. Rama has spearheaded several improvement initiatives using a framework based approach.
In her current role, Rama manages various functions such as Quality, HR, Finance, Training, Resource Management, Recruitment, Operations, Compliance and governance across the services business. Her key focus is on driving operational efficiency through a 'High Performance Workplace'.
Rama holds a BE degree in Electronics and MBA degree from College of Engineering, Anna University. A Certified Function Point Specialist and a Certified Quality Analyst, Rama has provided process consulting services to several global organizations and spoken at several forums like NASSCOM meet at Chennai, Chennai SPIN, and Woman in IT conference of CSI, and many other similar key conferences.
She has been trained as an examiner for the Ramakrishna Bajaj National Quality Award (RBNQA) Model. She has presented several papers at the prestigious Global SEPG conferences organized by the Software Engineering Institute, Carnegie Mellon University. She is also a Convener of WG10 ISO India Mirror Committee (IMC) and represents India at the International Meetings. She is co editor of 15508-4 the new process assessment model for IT service management.